Question 1

How is this not just another calorie counter?

Accepted Answer

Calorie counters answer one question: did you eat too much. OrthoFoodie answers what your meals actually delivered against 140+ nutrients. Two days at the same calorie target can be a great day or a terrible one. We make the difference visible.

Question 2

Where does the data come from?

Accepted Answer

Open public health datasets maintained for national nutrition research. Thousands of foods with hundreds of thousands of nutrient mappings, sourced from official data rather than crowdsourced entries.

Question 3

Is the AI coach giving medical advice?

Accepted Answer

No. The coach is trained on peer-reviewed nutrition science and your own data. It suggests food, not pills or diagnoses. For anything clinical, export the report and take it to your GP, dietitian, or specialist.

Question 4

What about cooked vs raw food, or different serving sizes?

Accepted Answer

Cooking method and serving form each have their own database entries. Pan-fried salmon is a different row than oven-baked salmon. If a food isn’t in the database yet, the AI suggests the closest matched generic and flags it so you know.

Question 5

How does scanning work?

Accepted Answer

Open the camera, point at your plate or a barcode. The app breaks the meal into the ingredients it sees, lets you edit the portions, and matches each item to its nutrient profile.

Question 6

Which wearables does it support?

Accepted Answer

Apple Health, Samsung Health, Whoop, Garmin, Fitbit, Oura, Withings. Connect once and your activity, sleep, and heart-rate metrics shape the day’s nutrient targets.

Question 7

Does it work offline?

Accepted Answer

Logging works offline. Your meals sync when you’re back online. The AI coach needs a connection.

Question 8

Can I export my data?

Accepted Answer

Yes. One-tap PDF report covering your week or month of intake, nutrient breakdown, RDA progress, and trend charts.

Question 9

Can I delete my account?

Accepted Answer

Yes. From inside the app or by emailing support. Personal data is erased within 30 days. Anonymized aggregates may be retained for product analytics.

Question 10

Who sees my food logs?

Accepted Answer

You, and anyone you actively share an exported report with. No one else by default.

Question 11

Do you sell my data?

Accepted Answer

No. Read the privacy policy for the full picture.

Question 12

Do I need a subscription?

Accepted Answer

There’s a generous free tier, and it needs no card. The AI coach, the full 140+ nutrient picture, wearable sync, and the clinician-ready PDF export sit on the premium plan.

Question 13

How much is premium?

Accepted Answer

Premium comes as a monthly plan or a yearly plan, and the yearly plan costs less over twelve months. The pricing page shows today’s prices in your currency.

Question 14

Can I cancel anytime?

Accepted Answer

Yes. Cancel from the app or from the App Store / Google Play. Your premium benefits last until the end of the period you’ve paid for.

Question 15

What payment methods do you accept?

Accepted Answer

All major credit cards via Stripe inside the app. App Store and Google Play also handle their respective in-app subscriptions.

Question 16

Can my practice use this with clients?

Accepted Answer

Yes. Your client uses the app, exports their PDF, and brings it to your session. See /for-professionals for details, or /for-business for organisational programs.

Question 17

Is the data clinically useful?

Accepted Answer

140+ nutrients with RDA reference values, wearable context, and a trend view. Enough detail for the conversation you actually want to have, not a wall of macros.

Question 18

Do you offer enterprise or hospital deployments?

Accepted Answer

Yes. See /for-business/enterprise for corporate wellness, /for-business/hospitals for clinical pilots.

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